911 Central Dispatch Supervisor

March 04, 2013 - March 12, 2013
Location:Howell, MI
Salary Range:Starting $42,707.65 year
Exempt/Non-Exempt:Exempt
Benefits:Comprehensive Package Available
Employment Type:Full Time
Department:911 Central Dispatch / Emergency Management
Description:This position is responsible for overseeing the operations of the 911 central dispatch/emergency management center.
Duties:Supervises staff to include: prioritizing and assigning work; conducting performance evaluations; ensuring staff training; ensuring employees follow policies & procedures, maintains a healthy & safe working environment; and make hiring, termination, and disciplinary recommendations.
Oversees the daily operations of the 911 central dispatch/ emergency management dispatch, which includes monitoring and reviewing emergency and non-emergency calls and warnings, dispatching public safety operations, coordinating operations with other agencies, handling complex situations, and ensuring department policies, procedures, and operations are followed.
Responds to County and external agency requests for information regarding daily operations and contacts other County personnel for assistance when required.
Develops various operating reports detailing department statistics, activity, and scheduling other administrative information.
Assists in developing and implementing various training programs and educational material for personnel and community needs.
Attends department meetings to review operational performance and receive direction.
Work days of the week and hours of the day as assigned by the Operations Manager.
Performs other duties of a similar nature or level.
Qualifications:High School Diploma, or G.E.D., and
Two years of experience as a shift leader; or,
an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.


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